Visitor Resource Fee Specialist Position

Join the team at Virgin Islands National Park as a Visitor Resource Fee Specialist. Manage fee operations and enhance guest experiences while ensuring compliance and financial accuracy throughout.

This position, located in the Division of Visitor & Resource Protection, involves overseeing fee collection, performance of audits, and staff training. You’ll play an essential role in refining processes by analyzing visitor data and suggesting operational changes that benefit the community and park operations.

Key Responsibilities:

• Oversee daily operations of fee collection and reconciliation

• Troubleshoot and maintain fee collection technologies

• Train staff on fee policies and internal controls

• Analyze visitor feedback for service enhancement

• Conduct risk assessments and implement internal controls

Requirements:

• Relevant experience in financial management or park operations

• Knowledge of visitor management systems and data analytics

• Strong skills in communication and staff training

• Familiarity with fee auditing and risk management

• Interest in community engagement and public service

Enhance the financial aspects of visitor resources, ensuring compliance and excellence in park operations at Virgin Islands National Park.
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