Credit & Collections Associate

Adecco is currently hiring a Credit & Collections Specialist for a full-time contract opportunity in Saint John, NB. This role is ideal for a detail-oriented finance professional with experience in credit analysis, collections, and accounts receivable who enjoys balancing risk management with exceptional customer service.
In this position, you will evaluate customer credit risk, manage collections activities, monitor accounts receivable, and collaborate with internal teams to minimize financial risk while maintaining strong customer relationships.

• Pay Rate: $25.00-$28.00/hour
• Location: Uptown Saint John, NB
• Schedule: Monday to Friday | 8:00 AM-4:30 PM or 8:30 AM-5:00 PM
• Employment Type: Full-Time Contract | Temporary-to-Permanent Potential

Responsibilities

• Review credit applications for new customers.
• Analyze credit bureau reports, financial statements, trade references, and payment history.
• Recommend and establish customer credit limits and payment terms.
• Conduct periodic reviews of existing customer accounts.
• Monitor customer credit exposure and identify high-risk accounts.
• Recommend changes to credit limits and account status when necessary.
• Contact customers regarding past-due balances by phone, email, and written correspondence.
• Work with customers to resolve payment delays and invoice disputes.
• Negotiate payment arrangements when appropriate.
• Monitor accounts receivable aging reports and prioritize collection efforts.
• Escalate high-risk or delinquent accounts to management as required.
• Maintain accurate collection notes and documentation.
• Review accounts receivable aging reports and identify collection trends.
• Prepare reports on overdue balances, disputed invoices, and customer credit exposure.
• Support month-end and year-end reporting requirements.
• Collaborate with sales, customer service, and operations teams to resolve invoice issues.
• Assist customers with account inquiries and payment-related questions.
• Provide guidance on company credit policies and procedures.

Qualifications

• Must be legally eligible to work and reside in Canada.
• College diploma or university degree in Business, Accounting, Finance, or a related field.
• 2-5 years of experience in credit, collections, accounts receivable, or a related finance role.
• Experience reviewing credit reports and assessing customer credit risk.
• Strong knowledge of accounts receivable and collection processes.
• Proficiency with ERP systems such as JD Edwards or similar.
• Intermediate to advanced Microsoft Excel skills.
• Excellent communication, negotiation, and relationship-building skills.
• Strong analytical, organizational, and problem-solving abilities.
• Exceptional attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.

Why Apply

• Join a collaborative finance team where your expertise directly contributes to business success.
• Gain valuable experience in credit risk management, collections, and accounts receivable.
• Work in a dynamic environment with opportunities to build strong cross-functional relationships.
• Competitive hourly compensation.
• Weekly pay plus 4% vacation pay.
• Optional benefits available after 600 hours worked.
• Temporary-to-permanent opportunity with potential for long-term career growth.

Interested in this position? Apply now! Our dynamic recruitment team looks forward to helping you take the next step in your career.
At Adecco, our purpose is simple: to make the future work for everyone. We live our values - Passion, Collaboration, Inclusion, Courage, and Customer-Centricity - by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from people of all backgrounds and identities. Together, we are shaping a future that works for everyone.
If you would like to learn more about Aspire Academy to enhance your skills for your next role, feel free to ask!
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