Account Management Expert in Behavioral Health

Join Com Psych as a Senior Account Manager, focusing on Behavioral Health and managed care. Leverage your expertise to enhance client relationships and service delivery.

This role requires a proactive manager to oversee complex accounts within the managed care sector. You will ensure customer satisfaction while aiming for business growth through strategic selling of additional services. Your ability to communicate effectively and coordinate with internal and external teams will be vital for delivering solutions that address client needs.

Key Responsibilities:

• Maintain profitability and satisfaction for managed care clients

• Grow accounts by identifying upsell opportunities

• Deliver training and project management for new accounts

• Collaborate with business partners on product marketing

• Resolve customer concerns effectively

Requirements:

• Bachelor’s degree required;
Master’s preferred

• Proven account management in healthcare or insurance

• Strong organizational and project management skills

• Bilingual in English and French

• Reliable high-speed internet for remote work

Drive success in account management within Com Psych, ensuring that services align with customer business goals.
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