Account Manager; Sold Print Supplies
Listed on 2026-02-17
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Sales
Business Development, Sales Representative, Sales Development Rep/SDR, Sales Manager
Overview:
As a Xerox Digital Sales (XDS) Sold Supplies Account Manager, your primary responsibility will be to manage and grow our billable supplies business by delivering exceptional service and value to our clients. You will collaborate closely with our leadership team to develop and execute effective business strategies that drive revenue growth and enhance client retention. You will play a pivotal role in driving sales revenue and activity targets while ensuring exceptional customer satisfaction.
Your responsibilities will align with industry best practices and the strategies employed by leading technology and print supply companies.
What you'll do:
Consistently meet and exceed sales revenue and activity targets by identifying opportunities for upselling and cross-selling within the designated customer base.
Proactively seek out and deliver growth opportunities within your assigned customer portfolio, expanding our market share and revenue.
Work closely with the purchasing team to ensure seamless engagement and delivery of sold supplies, optimizing the supply chain, and ensuring timely delivery to customers.
Develop strong relationships with customer management, sales account managers, and cross-functional teams to align sales efforts with customer needs and goals.
Understand and execute the company's supplies strategy, ensuring that targets related to supplies sales are met and aligned with overall business objectives.
Maintain 100% accuracy of the Customer Relationship Management (CRM) system by updating all sales-related activities in real-time, ensuring data integrity.
Pursue continuous learning and stay updated on industry trends and product knowledge to provide added value to customers and the organization.
Gain a deep understanding of the current sold supplies machines in the field (MIF) to ensure that contracts (Bids) are in place for the supply of consumables. Ensure supplies penetration levels align with the potential of the machines in the field.
Identify aftermarket opportunities and positions for knock-out, optimizing revenue potential.
At Xerox, we value your commitment to excellence and encourage you to contribute your skills and knowledge to shape our success in the print industry. We are dedicated to creating an inclusive and innovative work environment where your contributions are recognized and rewarded.
What you need to succeed:
We are seeking sales professionals who are passionate about the print industry and possess the following critical attributes and competencies:
Possesses a tenacious attitude, with a commitment to understanding customer requirements and a drive for continuous process improvement. Asks insightful questions to uncover client needs and preferences.
Capable of strategic thinking and planning, with the ability to execute document management solutions that align with customer objectives and industry trends.
Willing to take calculated risks and think critically when approaching complex sales situations, identifying innovative solutions and strategies.
Embraces a customer-driven approach and possesses exceptional listening skills to understand client needs deeply, building strong rapport and trust.
Highly motivated by a drive for business results and personal growth, with a relentless focus on achieving objectives and targets.
Exhibits strong relationship-building skills, fostering connections with customers, colleagues, and partners to create a collaborative and supportive network.
Skills:
Proficient in a range of selling…
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