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Member Experience & Solutions Specialist
Job in
Saint Joseph, Berrien County, Michigan, 49085, USA
Listed on 2026-07-15
Listing for:
United Federal Credit Union
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Bank Customer Service
Job Description & How to Apply Below
United Federal Credit Union is seeking a Member Service Advisor (MSA) to reinforce and build member relationships through responsive handling of service requests and proactive product recommendations. You will engage members by phone, share knowledge of CU products, and ensure precise documentation.
The role emphasizes problem solving, sales, and ongoing learning. The position requires a high school diploma or equivalent and proven customer service/sales experience, with excellent communication
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