Part Time; Associate Banker, Hilltop Branch, Saint Joseph, MI

Job Information

• Job Identification
• Business Unit Consumer & Community Banking
• Posting Date 06/25/2026, 04:20 PM
• Locations 1310 Hilltop Rd, Saint Joseph, MI, 49085, US
• Job Schedule Part time
• Job Shift Variable

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting‑edge financial technology combined with friendly and attentive service. Your role will significantly contribute to the branch’s success by delivering exceptional client experiences, building trusted relationships, and sharing product knowledge and solutions to help clients achieve their financial goals.

• Create a welcoming environment by delivering attentive and friendly service, greeting clients as they enter the branch, managing lobby traffic with a tablet, checking clients into the waiting queue, and scheduling/cancelling client meetings.
• Exceed client expectations by providing account servicing and maintenance, opening new accounts, and complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day‑to‑day banking transactions, including the use of technology self‑service options such as the Chase Mobile App, , and ATMs.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions while partnering with other branch team members.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while adhering to all bank policies and procedures.

• Ability to put clients first and exceed their expectations, delivering attentive and friendly service and creating a welcoming environment.
• Ability to build trusted relationships, demonstrating genuine care and concern during interactions.
• Ability to engage clients, communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively resolve client issues with attention to detail, providing a consistent client experience.
• Ability to elevate the client experience, working collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

• Strong desire and ability to influence, educate, and connect customers to technology solutions.

We offer a competitive total rewards package including base salary determined by role, experience, skill set and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation. Benefits include comprehensive health care coverage, retirement savings plan, tuition reimbursement, mental health support, financial coaching and more.

We recognize that our people are our strength and that diversity and inclusion are integral to our success.

We are an equal‑opportunity employer and do not discriminate on the basis of any protected attribute. We also make reasonable accommodations for religious practices, mental health, and physical disability needs. For more information about requesting an accommodation, visit our FAQs.

Equal Opportunity Employer / Disability / Veterans