Arthrex Territory Manager

Arthrex Grand Rapids is an exclusive sales agency for Arthrex, Inc, providing exceptional surgeon support throughout Michigan, sans the greater Detroit metro area. The Arthrex Grand Rapids team is comprised of over 55 passionate, fun, knowledgeable team members who live throughout the state. We have two primary office locations, including multi‑table wet labs and interactive classrooms, located in Grand Rapids and Traverse City.

We offer best‑in‑class education to local healthcare providers and have the privilege of serving some of the top healthcare facilities and clinicians in the world. Our team lives in our local communities, where we serve hospitals, surgery centers, and clinics with innovative Arthrex products and solutions.

This position leads the team within our Southwest MI territory, and preferred candidates would reside within 50 miles of St. Joseph, MI.

• Responsible for leading the team in meeting and exceeding sales objectives for the territory.
• Increase territory results by building and maintaining strong business relationships and by developing and implementing sales strategies.
• Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio and educational programs.
• Implement new sales plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives.
• Create and submit team quotas to executive sales leadership, including vice president and agency owner.
• Establish and nurture relationships with residency and fellowship programs to drive product adoption, use and brand awareness.
• Support and assist product managers with anything they need to establish quotas to be submitted to the vice president and agency owner.
• Devise and implement plans and meetings that hold all levels of the team accountable for staying on target with quota achievement.
• Identify new prospects' needs and develop appropriate written, telephone and face‑to‑face responses.
• Cross‑sell additional products and manage new product introductions as they become available.
• Receive coaching, training or mentoring from director of sales; transfer knowledge to other managers, sales representatives and sales associates as needed.
• Lead by example. Demonstrate proper time and sales initiative use. Constantly analyze sales performance and opportunities for growth.
• Regularly analyze market trends and competitor activities to identify opportunities for growth and differentiation.
• Maintain a strong sense of urgency, multi‑tasking skills and the ability to manage responsibilities under strict deadlines.
• Ability to lift up to 35 pounds on a regular basis.

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed, management may assign additional responsibilities as required.

• Minimum 5+ years of orthopedic experience.
• Bachelor’s degree.
• Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market.
• Must be comfortable in open operating room environments.
• Knowledge of orthopedic procedures and terminology as it specifically relates to Arthrex.
• Knowledge of operating room protocols and procedures.
• Ability to learn a high level of technical information, anatomy and indications as it relates to surgery and procedures.
• Prior sales experience is a plus.

• MS Office.
• Strong public speaking and communication skills.
• Excellent organizational and time management abilities, effectively managing multiple priorities.
• Strong sense of urgency.
• Ability to work well under pressure.
• Self‑assurance and competitive drive.
• Ability to work independently, make decisions and take responsibility for them.
• Abide by all Compliance and Code of Conduct policies.

• Current driver’s license.
• Access to your own transportation.