Territory Service Sales Representative

As a Territory Service Sales Representative, you’ll drive both customer retention and business growth within an assigned territory. Your responsibilities include managing and expanding relationships with existing clients while identifying and securing new business opportunities. By leveraging tools such as Rigdig and other industry resources, you’ll generate leads, understand customer needs, and tailor Fleet Pride’s service solutions to provide maximum value.

This role requires strong communication, consultative sales skills, and a customer‑first mindset. You’ll collaborate with a team of service experts and receive ongoing support to achieve your sales goals and deliver outstanding customer experiences.

Prospecting and Lead Generation:

• Utilize Rig Dig, internal prospect lists, and other lead generation tools to identify and qualify potential customers within a designated territory.
• Research and analyze potential customers to gain insights into their business models, challenges, and service requirements.
• Develop and execute targeted outreach strategies to engage prospective customers and establish strong relationships.
• Other duties assigned.

Sales and Relationship Building:

Present Fleet Pride’s solutions in a compelling, consultative manner that clearly demonstrates value and alignment with customer needs.

• Negotiate and close deals with new customers, ensuring agreements that deliver mutual value and long‑term business partnerships.
• Build and nurture strong, long‑term relationships with new customers by delivering exceptional support and consistently exceeding expectations.

Account Management:

• Onboard new customers and ensure a smooth transition into the Fleet Pride network.
• Leverage customer insights and performance data to identify and pursue strategic upselling and cross‑selling initiatives.
• Develop and implement account growth plans to achieve or exceed assigned sales targets.
• Maintain regular communication with customers, proactively addressing concerns and delivering exceptional service.
• Build strong relationships within defined set of existing customers to identify retention and growth opportunities.

Reporting and Analysis:

• Track and report on sales activity, pipeline, and key performance indicators (KPIs).
• Analyze market trends and competitor activity to identify new opportunities.
• Continuously learn and adapt your approach to achieve optimal results.
• Work closely with Service Center team members to ensure a seamless customer experience and alignment of efforts across departments.
• Coordinate with Service Center leadership to ensure that Account strategies are aligned with broader business objectives.
• Continuously seek opportunities to enhance sales process, improve customer experiences, and drive more significant results.
• Collaborate with Service Center leadership and local team members by attending and participating in team huddles, safety meetings, etc.

• High School Diploma (or GED or High School Equivalence Certificate) required
• Valid drivers’ license with clean driving record.

• Minimum of 1‑2 years of experience in business development, sales, or a related field.
• Experience in the Medium/Heavy Duty Service industry is preferred.
• Proven track record of exceeding sales targets and achieving goals.
• Strong communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Excellent presentation and negotiation skills.
• Self‑motivated and results‑oriented, with a strong work ethic.
• Proficient in Microsoft Office Suite and CRM () software.
• Experience with Rigdig or other lead generation tools is a plus.
• Ability to work independently and as part of a team.

• Active Listening: The ability to ask probing questions, request clarification and paraphrase to show understanding.
• Sales Acumen: comprehensive ability to effectively navigate the sales process, resulting in successful transactions and long‑term customer relationships.
• Judgment & Decision making: Use business acumen to adjust priorities and ensure the successful deployment of customer accounts, successful bids and other projects.
• Computer skills: The…