FMS Financial Support Specialist

FMS Financial Support Specialist

As our participant numbers grow, so does the need for our support team to grow!

Cor-Vanama Solutions dba Consumer Directions Inc. is a Financial Management Service (FMS) that provides the payroll and administrative support to individuals who are part of various Minnesota Department of Human Services programs with the goal of the participant remaining in their home with the paid assistance of their family members and friends. Our passion is to help families navigate their journey through self-directed services.

This is a full time, hourly, in office position within our FMS Department at our St Joseph location. The ideal candidate possesses great attention to detail, likes to work with numbers, budgets, and spreadsheets, and reconciling information. We are looking for a self-motivating individual who is proficient, adaptable, can provide exceptional customer service and stay positive while navigating new scenarios daily in an evolving, fast-paced environment.

This is a rewarding career that provides opportunities with a growing, Strengths based company with offices in St. Cloud and St. Joseph, MN.

Core Responsibilities: The FMS Financial Support Specialist position will be entrusted with a caseload of participants and assigned, but not limited to, the following duties:

• Process and reconcile time entries and invoices with a high level of accuracy
• Contribute to maintaining accounts receivable and accounts payable information
• Review and monitor participant budgets
• Assist participants with managing their plans and budgets
• Identify discrepancies and research information to ensure records are accurate and complete
• Provide support to employees with electronic timesheets and related questions
• Communicate regularly with participants, employees, providers, and other professionals by phone and email
• Perform general accounting and administrative functions in accordance with established procedures
• Organize and prioritize daily work to meet deadlines and maintain accurate records
• Provide responsive, professional, and compassionate customer service
• Learn and adapt to changing processes, systems, and requirements

Ideal candidate is someone who:

• Enjoys working with numbers, budgets, spreadsheets, and financial information
• Has exceptional attention to detail and takes pride in producing accurate work
• Is highly organized and can effectively manage multiple priorities and deadlines
• Naturally follows tasks through to completion and can be counted on to deliver
• Notices inconsistencies and is comfortable digging into information to determine what needs to be corrected
• Approaches unfamiliar situations with curiosity and a willingness to learn
• Communicates clearly and professionally with a wide variety of people
• Provides compassionate, respectful, and exceptional customer service
• Is comfortable working independently while also contributing to a collaborative team
• Can adjust priorities and remain positive when circumstances change
• Thinks critically, asks thoughtful questions, and finds practical solutions
• Is comfortable using computers, phones, Microsoft Office programs, spreadsheets, and data-entry systems
• Understands the importance of confidentiality, accuracy, and following established procedures

Physical Demands
:

• This position may be completed sitting or standing.
• This position may infrequently require lifting up to 20 lbs.

Travel:

• This position may require local travel to our second office location or training venue.

Education and Experience:

• High School Diploma
• Preferred
  :
  Bookkeeping, MS Excel proficiency, and some accounting experience.

Additional Eligibility

Qualifications:

• Upon hire, all candidates must pass a state-run background check and complete fingerprinting.
• Upon hire, candidates will be subject to a…