Deputy Public Administrator III Casework

Job Summary

Performs a variety of tasks to support and maintain the Public Administrator’s office and the clients it serves.

• Responsible for all assigned clients
• Prepares inventories, probate petitions and orders, as necessary for assigned clients
• Completes Medicaid/Medicare applications or requests the information in a timely manner
• Reads and handles all mail for assigned clients
• Reads, approves and signs all treatment plans and admission packets for assigned clients – all leases and contracts to be reviewed by PA
• Completes in timely manner Social Security and VA requests for assigned clients
• Responds to placement, medical, and clinical issues for assigned clients
• Initiates and tracks referrals for assigned clients
• Participates in care plan meetings representing PA for assigned clients
• Rotates on-call schedule duties; carries and answers emergency phone on 24-hour basis
• Save/Print Orders from Probate Court, as necessary
• Scan documents and file in ward/protectee files

• Operate office equipment, including but not limited to: copy machine, computer, phone, 10-key
• Perform all other duties as assigned by the CDPA/PA

High School diploma required. At least three years of increasingly responsible related experience; or any equivalent combination of related education and experience, preferred.

Candidates must pass a criminal background check, meet all legal hiring requirements, and be able to obtain and maintain a surety bond. Buchanan County may disqualify an applicant if the position’s responsibilities are substantially related to the applicant’s criminal history, or if the applicant is unable to obtain or maintain the required surety bond.

County employees shall conduct themselves in a professional manner. Employees should respect their colleagues, and extend courtesy to those with whom they come in contact both internally and externally during the performance of their job duties.

• Ability to speak and hear well in person as well as on phone
• Ability to see in order to enter documentation, read files and respond to questions in a timely manner
• Must achieve high client satisfaction and relationships, with ongoing administration processes
• Must protect a high level of confidential client information, including personal medical and financial records
• Ability to exercise judgement, decisiveness and creativity in situations involving a variety of pre-defined duties subject to frequent change
• Ability to recognize and identify degrees of similarities or differences between characteristics of forms associate with job-related objects, materials and tasks
• Ability to work under pressure, managing a complex and high workload while simultaneously changing direction based on business priorities
• Knowledge of eligibility guidelines of benefits for individuals with disability
• Able to work independently and as part of a team
• Knowledge of standard office practices, record keeping, office equipment and computer software, including proficiency in Microsoft Office programs
• Ability to perform a variety of tasks with a high degree of detail and accuracy
• Excellent communication, written and listening skills
• Strong attention to detail and organization skills