Frontline CX Supervisor & Coach
Job in
Saint Joseph, Buchanan County, Missouri, 64507, USA
Listed on 2026-07-16
Listing for:
Americo Financial Life and Annuity
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Americo Financial Life and Annuity is seeking a Customer Experience Center Supervisor for their St. Joseph, Missouri office. This hands-on leadership role involves managing a team of CXC Associates while actively participating in customer service operations during peak times.
The ideal candidate has customer service experience, strong coaching skills, and the ability to handle escalated inquiries. The position requires a high school diploma or equivalent, with a preference for candidates with a bachelor's degree or some college.
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