Small Business Help Desk Pro
Job in
St. Joseph, Saint Joseph, Buchanan County, Missouri, 64506, USA
Listed on 2026-08-22
Listing for:
Chubb Life Fund
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Chubb Life Fund is seeking a Small Business Help Desk Representative to deliver exceptional customer service primarily by phone within an automated call delivery environment (NICE CXOne). You will be the first point of contact for external and internal customers, handling requests and providing first-level technical assistance with professional problem-solving.
You will triage inquiries, prioritize tickets, and document interactions in Service Now, ensuring timely resolution and alignment with
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