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Senior Customer Service Lead — Seasonal Tax & HR Support
Job in
St. Joseph, Saint Joseph, Buchanan County, Missouri, 64506, USA
Listed on 2026-08-23
Listing for:
H&R Block
Seasonal/Temporary
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
H&R Block is seeking a Senior Customer Service associate to deliver exceptional client service mainly by phone, email, and chat, handling a wide range of client inquiries related to retail services, HR and tax training support.
You will mentor other associates, collaborate with subject matter experts (SME) and Tier 3, document cases in internal systems, and ensure issues comply with policies while fostering a high-performing, collaborative environment at World Headquarters.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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