Call Specialist

Company

Description:

Performance Food service, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America's food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Under direct supervision, this position ensures professional, accurate and timely processing of will call orders. This position is customer facing and performs any combination of clerical and duties requiring general knowledge and application of various work methods and procedures that may be complex and time bound. Will Call Specialist communicates with customers, vendors, co-workers professionally ensuring questions are answered accurately and timely.

Functions as a team member within the Sales department and organization, as required, and performs any duty assigned to best serve the company.

• Provides customer service sales support as needed
• Supports customer requests for processing returns, recoveries, specialty meat orders
• Coordinates and transports customer will call deliveries and pick-ups, as needed
• Coordinates Employee Sales program - assist sales team with inventory lists and distribution lists
• Able to hand lift and utilize a two wheeler and/or other equipment to move and/or stack product returns and specialty meat orders throughout shift;
  Product generally ranges from approximately 60-90 pounds
• Performs other related duties as assigned

for Benefits Information.

Required

Education:

High School Diploma/GED or Equivalent Experience

Required Experience:

6 Months - 1 Year

• Able to add, subtract, multiply and divide into all units of measure, using whole numbers, common fractions and decimals.
• Able to lift up to 50 pounds.

• Preferred Education:
  
  High School Diploma/GED or Equivalent Experience
• Preferred Experience:
  
  1 - 3 Years
• 1 year experience operating a pallet jack
• 1 year of warehouse, military or physically active job experience
• 1 year Selection experience, 2 years consistent work history

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy;

(2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.