Enterprise Financial Counselor

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care. Mosaic has a wide array of benefits to meet each employee’s individual needs.

Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

Details

• Enterprise Financial Counselor
• Patient Navigation
• Full Time Status
• Day Shift
• Pay: $17.58 - $25.49 / hour

• This position conducts financial counseling to include collection of co-pays, deductibles and payment arrangements for all Enterprise balances. Evaluates patient/guarantor for financial assistance, Cobra, and/or other 3rd party payor. Negotiates patient payment plans. Collects accounts receivable.
• This position works under the direction of the Manager or Clinic Manager and is employed by Mosaic Health System.

• Provides personal counseling to assist patient with medical payment arrangement. Interviews patient in order to secure payment/financing of patient’s monetary responsibility.
• Interviews patient/guarantor to evaluate eligibility for Cobra, financial assistance, or other 3rd party payor for Mosaic Life Care (includes Clinic).
• Negotiates payment plans for point of service collections and past balances for Enterprise.
• Assists patient with loan application to aid in the payment of financial responsibility.
• Performs daily co-payment reconciliation for the Patient Access Services areas and the Financial Counseling Department.

• High School Diploma or GED equivalent required.
• FDCPA certification required within 18 months post hire.
• Minimum of one year previous collection experience required. PC and Word computer experience preferred. Typing speed of 45 WPM preferred and 10 key by touch preferred.