Senior Business Analyst

Title And Summary

Senior Business Analyst

Partner with business owners to understand new business opportunities and define the business and functional requirements. Deliver high‑quality business and functional requirements to the development teams to complete the design, coding, testing, and implementation phases of the project life cycle.

• Coordinate and participate in review, revisions, changes, enhancements, testing, documentation, and member notification of product enhancements and/or business opportunities.
• Provide business knowledge and technical support for requirement development.
• Work closely with developers and requesters to identify data and functional requirements in the design of new or enhanced systems.
• Ensure development objectives are accomplished; user testing is performed; and member notification is prepared in a timely fashion.
• Develop and participate in the review of business and functional requirements and determine primary functions that the project is to provide.
• Ensure timely and accurate communication with project staff throughout the life cycle of the project and ensure knowledge transfer of vendor technology to Mastercard staff.
• Document and coordinate changes and enhancements of products and services and prepare and/or present documentation of business/technical presentations.
• Provide technical support for the member(s) to ensure adherence to requirements.
• Evaluate business requests to determine feasibility; work with Software Engineers to define alternatives and recommend optimal solutions.
• Prepare overall project plan; incorporate costs and tasks from the various components; ensure a successful and timely project implementation.
• Ensure methodology compliance; document problem areas and coordinate resolutions; report to management as necessary and investigate/research Mastercard or industry business/technical processes.
• Coordinate and assist in implementation of new or revised rules and policies.
• Coordinate and document project/release‑level user acceptance testing.

• Bachelor’s Degree or equivalent work experience required.
• Advanced Degree preferred.

• Prior Business Analyst and Project Management experience required.
• Proficient in Microsoft Word and Excel.
• Applies extended expertise of principles, theories, and concepts plus broad knowledge of business, function, and development life cycle, typically acquired through three to five years of experience.
• Broad technical knowledge; skills/abilities include: ability to manage multiple complex projects; self‑starter with good leadership abilities; requires minimal supervision/assistance; good business writing skills and effective presentation skills; excellent verbal and written communication skills.

Mastercard is a merit‑based, inclusive, equal‑opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting.

Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job‑related knowledge, skills, and experience.

Mastercard benefits for full‑time…