Retail Floor Manager

Overall Job Description

Lead, train and oversee the assigned departments and staff. You will help to lead a team of 3 to 8 retail sales staff. Job requires a self-starter, self- manager and someone who see task through to completion. You should have working knowledge of retail sales floor security to combat shoplifting. You will need to have an above average set of customer service skills that include how to handle difficult customers.

If you thrive in a team setting and you can be the team member that everyone respects this will be an easy job. You must have excellent communications skills, both written and oral. Experience with POS and cash handling is helpful. Most importantly you must want to see the company thrive and succeed.

• Open and Close the Store
• Recruit and train new sales associates
• Assign specific tasks to sales staff, and monitor the team's sales performance.
• Solve customer wants, needs, and answer customers' questions.
• Delegate tasks, set up displays, merchandising and sales.
• Perform cleaning duties and maintaining the store appeal.
• Providing sales staff with constructive feedback and assisting staff with customers.
• Maintain all inventory supplies, and properly fill paperwork.
• Maintaining positive customer relations.
• Motivate the sales staff by creating an atmosphere of healthy competition among the staff.
• Have an in-depth understanding of all company products and services, and the skills and industry knowledge required to sell them.

Drug-Free EOE Employer