Case Manager - Community Empowerment

• Location 14590 OH-93,Jackson, OH, 45640,United States
• Base Pay $17.78 / Hour
• Job Category Community Empowerment
• Employee Type FT Non-Exempt

• Name Tammy Johnson
• Email tjohnson

The Community Empowerment C a s e Manager at Pike CAC will work closely with the Community Empowerment Director , Community Health Worker, and department staff to provide specific, measurable, and individualized service to each person served as part of a multi-disciplinary team. Th is position will work with the director and department staff to form and strengthen internal and external relationships that will benefit the clients we serve.

• Develop and implement individualized care plans with measurable outcomes in collaboration with students, faculty, and guardian.
• Create documents, maintain databases, and send letters, memos, and emails.
• Assist individuals in person, via phone calls, virtually and by email providing knowledgeable and informed information and responses.
• Provide ongoing case management, including regular follow-up, monitoring, and adjusting care plans as needed.
• Provide case management services including, as minimum, assessment, referral, and monitoring/follow-up.
• Maintain a courteous and professional demeanor with customers, staff, funders, community partners while promoting a positive reflection of CAC and the Community Empowerment Department.
• Demonstrate an understanding of systems of care, entitlements and benefits, and cultural awareness.
• Completion of intake, care plans, case notes, forms, and data entry.
• Maintain required records and handle confidential information in a professional manner, including HIPAA compliance.
• Ensure that all documentation needs for billing are completed within 48-hours of service delivery
• Advocates for clients to ensure equal access to services.
• Assists the Community Empowerment Director and Community Health Worker with special projects.
• Attends meetings, conferences, and training related to the duties of this position, and disseminates information to appropriate individuals.
• Facilitate referrals to medical, mental health, substance abuse, and social services as appropriate.
• Collaborate with interdisciplinary teams to coordinate care, ensuring all aspects of the client’s needs are addressed.
• Monitor clients' progress toward achieving their health and social goals, adjusting services as necessary.
• Provide information about prevention, education, and health promotion programs available in the community.
• Maintain accurate, up-to-date case files and documentation in compliance with organizational and regulatory standards.
• Track and report client outcomes, program performance, and service delivery metrics.
• Serve as a liaison between students, families, school staff, and external service providers.
• Communicate regularly with teachers, administrators, and counselors to ensure students are supported in all aspects of their school life.
• Ensure timely and accurate documentation of client interactions, assessments, care plans, and referrals.

• CAC Committee assignments, and other agency service duties as assigned.
• Liaison between Community Empowerment Department staff and CAC programs/Community Partners and Providers
• Other tasks and duties as assigned by supervisor.

• High School Diploma or equivalent

• Valid Ohio Driver’s License, clean driving record, reliable transportation, insurable under agency policy.
• Proficiency in Microsoft Office.
• One (1) year experience providing case management services, including proficiency with Microsoft Office and use of office equipment.

• Friendly, professional and courteous demeanor.
• Strong communication skills; ability to interact productively with senior staff, CAC department staff, community partners, and clients.

• Ability to obtain QMHS certification within 6 months of employment
• Required to have background check upon hire and other…