Senior Software Engineer - Small Business Technologies

About the Role

We’re growing our technology team and are searching for a Senior Software Engineer to help us modernize our software architecture. When you join us, you’ll use your technical expertise to design, develop, and maintain software components and products that support H&R Block business applications and transform our technology. You’ll serve as the lead role for day-to-day functional tasks in the team, developer support, and maintaining the development environment.

Ready to innovate and solve problems in new ways? Join us.

• Use tools, languages, coding standards, and best practices to develop new product features and maintain year over year product functionality and enhancements
• Create and execute unit tests and addresses defects
• Work closely with Quality Assurance, User Experience, and other related teams to ensure consistent understanding of requirements and approach
• Assist in planning and implementation of a strategic direction for the product
• Identify product design features to support scalability, usability, and better performance
• Assist and drive technical design and code reviews for all new enhancements and maintenance work delivered by the development team
• Understand complex business and functional requirements and produce technical specifications and product requirements
• Mentor and coach other team members on the latest technological advances within the current technology used and establish consistent best practices

• Drive technical decisions from concept through production, balancing business outcomes, scalability, maintainability, and delivery timelines.
• Own complex initiatives spanning multiple systems and teams, proactively identifying dependencies, risks, and mitigation strategies.
• Champion engineering excellence by establishing development standards, improving architecture, and reducing technical debt.

• Leverage AI-assisted and agentic development workflows to increase engineering productivity, code quality, testing coverage, and knowledge sharing.
• Evaluate and implement emerging technologies, including AI and automation capabilities, to improve developer experience and customer outcomes.
• Design systems that effectively combine business logic, APIs, data services, and intelligent automation to solve customer and operational challenges.

• Contribute to architectural decisions that improve system reliability, observability, performance, security, and scalability.
• Partner with product, design, and engineering leaders to translate ambiguous business needs into sustainable technical solutions.
• Identify opportunities to simplify systems, eliminate unnecessary complexity, and improve long-term maintainability.

• Lead root cause analysis and resolution efforts for complex production issues while driving preventative improvements.
• Build and maintain monitoring, alerting, and operational practices that improve service health and customer experience.
• Advocate for automation across development, testing, deployment, and operational processes.

• Foster a culture of continuous learning, experimentation, innovation, and accountability across the engineering team.
• Mentor engineers on technical design, systems thinking, AI-enabled development practices, and career growth.

Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.

5 years minimum related work experience with the following:

• React / Type Script
• Node.js
• Python
• AWS
• REST APIs and event-driven architectures
• Git Hub Actions and CI/CD tooling
• Infrastructure as Code
• Observability and Monitoring Platforms (Datadog preferred)
• AI-assisted software development tools and engineering automation platforms
• Building cloud-native and distributed systems
• Contributing to architecture and technical design decisions
• Mentoring engineers and promoting engineering best practices
• Demonstrated ability to solve complex problems and drive outcomes in ambiguous environments
• Leveraging AI-assisted development tools and agentic engineering workflows to improve productivity, testing,…