Receiving Supervisor

Under the direction of the Operations Manager, the Receiving Supervisor oversees all receiving, returns, and inventory control activities within the warehouse. This position is responsible for ensuring accurate and timely receipt, inspection, storage, return, and disposition of products while maintaining inventory integrity, operational efficiency, and workplace safety. The Receiving Supervisor leads and develops receiving personnel and establishes and enforces standard operating procedures.

This position may occasionally fill the role of Operations Manager during periods of absence.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES To perform this job successfully, an individual must be able to perform essential job functions at a satisfactory level. Essential job functions and duties include, but are not limited, to:

Lead and mentor receiving department employees:

Develop, implement, and maintain Standard Operating Procedures (SOPs) for receiving and returns processes.

Train employees using standard operating procedures

Monitor errors and resolve procedural problems

Coordinating staffing needs with fellow department heads

Manage timecards/time off requests

Address performance concerns and administer corrective action in accordance with company policies.

Match products to packing slips, check lots and expiration dates, watch for special orders and deal with any issues that arise regarding shipments

Properly match packing slips to purchase orders

Determine proper locations for new products and supervise the placement of products in the warehouse

Manage vendor and customer returns and repairs

Label products that are not clearly marked

Maintain oversight on expiration dates on products

Manage all quarantine and defective products

Coordinate vendor credits with sales and accounting departments

Excellent attendance and dependability are essential requirements of this job.

Can work overtime as needed/required.

Establishes and maintains positive work relationships with co-workers, management, customers, and vendors/suppliers.

May be required to travel periodically.

Maintain a professional demeanor, appearance and conduct at all times to represent the company in a professional manner.

Attends mandatory staff meetings and participates in group discussions.

Performs other job-related job tasks, work assignments and/or special projects as directed/assigned by Management.

QUALIFICATIONS The employee must have experience and/or education as outlined below to satisfactorily perform the essential job duties and responsibilities. Qualifications may include, but are not limited, to:

High School Diploma or GED required; associate’s degree in supply chain, Business, or related field preferred.

Three or more years of warehouse, distribution, inventory control, or logistics experience preferred.

Previous supervisory or leadership experience preferred.

Experience with warehouse management systems (WMS), inventory software, or ERP systems preferred.

Any combination of experience, education, and training that will provide the level of knowledge, skills, and ability required for the job.

Demonstrate ability to communicate effectively in both oral and written communications.

Attention to detail.

Effective problem solving, resolution skills, and ability to exercise good judgement.

Ability to work efficiently in a fast pace and demanding work environment.

Ability to handle multiple job duties with frequent interruptions.

This position may require employee to operate Company provided vehicle or their own personal vehicle to conduct work-related business and therefore requires a valid driver’s license, clean DMV record and current vehicle registration.

PHYSICAL DEMANDS AND WORKING CONDITIONS The physical demands and working conditions of this job may require the employee to perform the following physical activities during the course of the shift. Physical demands and working conditions may include, but are not limited, to:

Required to stand, walk and sit for extended periods of time.

May be routinely required to stoop, bend, kneel, lift and reach, in the performance of job duties.

Vision requirements include close and distance vision, peripheral and depth vision, and the ability to adjust focus as needed.

Will frequently lift, push, or move individual products that weigh up to 50 lbs. and at times may be required to operate equipment to move a pallet weighing up to or over 2000 lbs.

The noise level for this work environment is typically moderate to high.

Warehouse temperature varies due to climate variations.
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