Guest Services Representative

Overview

Methodist Hospital is seeking an experienced customer service professional to work in an on call position as a Guest Services Representative.

• As a Guest Services Representative you will work cooperatively with all hospital departments and clinics to deliver optimal service to patients, families, and guests with minimal supervision.
• Serve as a central point of contact by greeting and assisting all individuals entering the hospital to ensure the finest in hospitality and service is consistently provided from entry to exit.
• Act as the primary resource for other hospital staff and to perform related duties as assigned.
• Enhances Methodist Hospital s customer service image by addressing the broad spectrum of needs, and/or concern and completes this in a professional, friendly, and efficient manner.

FTE 0.6, 24 hours per week, 8am-4:30pm, every other weekend.

• FTE 0.0, 0 hours per week, Casual/On-Call, day/evening shift, must pick up 2 days minimum per month.
• 1 year of experience in a customer service, patient care or guest service role.

• Experience in a healthcare setting, security, law enforcement, or behavioral health.