Guest Services Representative

Methodist Hospital is seeking an experienced customer service professional to work in an on call position as a Guest Services Representative. As a Guest Services Representative you will work cooperatively with all hospital departments and clinics to deliver optimal service to patients, families, and guests with minimal supervision. To serve as a central point of contact by greeting and assisting all individuals entering the hospital to ensure the finest in hospitality and service is consistently provided from entry to exit.

Act as the primary resource for other hospital staff and to perform related duties as assigned. Enhances Methodist Hospital's customer service image by addressing the broad spectrum of needs, and/or concerns and completing this in a professional, friendly, and efficient manner.

• FTE 0.6, 24 hours per week, 8am-4:30pm, every other weekend.

• FTE 0.0, 0 hours per week, Casual/On-Call, day/evening shift, must pick up 2 days minimum per month.
• 1 year of experience in a customer service, patient care or guest service role.

• Experience in a healthcare setting, security, law enforcement, or behavioral health.

Same Posting Description for Internal and External Candidates