Theatre Associate
Listed on 2026-02-27
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Entertainment & Gaming
Customer Service Rep
Theatre Associate — Concessions Attendant
Starting Pay
: $14/hr variable shifts;
Full time;
Free movies – Amazing Growth Opportunities – St. Louis Park, MN
Broad Description of Duties Under the direction of the theatre management team, the Concessions Attendant is responsible for providing support in the theatre and ensuring a very high level of guest satisfaction and cleanliness. Tasks will be handled in a friendly, courteous, helpful, timely, and professional manner. This position reports to a member of the theatre management team or General Manager.
Essential Functions / Job Duties
- Complete transactions by greeting each guest, identifying the request, completing loyalty transactions and thanking the guest.
- Sell food and beverage items at the concession stand.
- Meet sales expectations through loyalty card sign‑ups, suggestive selling, upselling and sampling.
- Operate point‑of‑sale terminals and make accurate change.
- Prepare food and beverage orders while following company food safety policies and local regulatory agencies.
- Fill online concession orders and prepare for pickup.
- Perform daily concession maintenance duties, including daily stocking.
- Follow instructions on safe use of all chemicals/cleaning materials.
- Clean and sanitize the concession stand and beverage areas for guests and associates.
- Monitor and communicate social distancing guidelines.
- Make certain guest service is friendly, helpful and fast.
- Answer questions from guests and resolve any concerns.
- Uphold Marcus' high standards and execute company‑wide programs.
- Assist with other functions as instructed by the General Manager or a member of the management team.
- The above list reflects the general details necessary to describe the principal and essential functions of the position and shall not be construed as the only duties that may be assigned.
Job Requirements
- Possess strong interpersonal, verbal, and written communication skills.
- Willing and motivated to learn new skills and tasks to meet the changing demands of the industry.
- Flexible and accessible work schedule that includes late evenings, weekends and holidays as dictated by business needs.
- Ability to work in a high‑volume, fast‑paced, team environment.
- Have a passion for delivering unparalleled hospitality and high quality food & service.
- Ability to follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies.
Physical Requirements
Employee is frequently required to sit, talk and/or hear, use hands to finger, handle, or touch objects, tools or controls. Employee must stand and/or walk and may lift and/or move up to 35 lbs. Must wear a face mask during scheduled working hours.
Education Required
No minimum education required.
Equal Opportunity Statement
Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination in our hiring and employment practices in accordance with all applicable laws.
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