Durable Medical Equipment Fitter

Position Summary

Placing/fitting recommended durable medical soft goods by Physician on patients. Responsible for product knowledge and complex billing rules surrounding a variety of medical equipment and supplies. Responsible for maintaining inventory. Maintaining/cleaning department equipment. Identifies patient needs by asking clarifying questions to effectively promote our products and service.

M-F 6:30AM - 3PM

Licensure/ Registration/ Certification:

• Required to become Certified Fitter after 1000 hours DME experience.
• Required to take the BOC certification, become COF certified and Licensed in the State of Minnesota within 8 months of employment.

Knowledge, Skills, and Abilities:

• One or more years of sales or customer service experience in a DME or business environment with high service standards required.
• Ability to solve complex problems and work independently after completion of COF.
• Skilled in customer service, sales, communication, and telephone etiquette.
• Demonstrates knowledge of growth and development principles necessary to provide appropriate service and ensure safety of patients.

Education, Experience or Equivalent Combination:

• Sales and customer service training a plus.

Knowledge, Skills, and Abilities:

• Basic PC knowledge including Windows and Microsoft Outlook preferred.
• Experience with inventory management, electronic health care management software, merchandising and performing retail transactions preferred.
• Knowledge of home medical supplies and equipment, product lines and insurance guidelines for reimbursement is desirable.

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!