Principal Project-Program Manager

Improve the lives of others while Caring. Connecting. Growing together.

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits, and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

You’ll enjoy the flexibility to telecommute
* from anywhere within the U.S. as you take on some tough challenges.

Optum Health Technology is advancing how our teams use artificial intelligence to design, build, deliver, and continuously improve technology-enabled products and services. The Principal Project-Program Manager for AI Transformation & Training will help lead the execution and adoption of AI-enabled delivery practices across Optum Health Technology.

This role will lead complex transformation, workforce enablement, training, communications, and employee-engagement initiatives that help teams integrate new tools, operating models, capabilities, and ways of working. The position will partner across Technology, Operations, Clinical, Communications, Human Capital, and business teams to establish program strategy, coordinate delivery, manage organizational readiness, and demonstrate measurable business and workforce outcomes.

• Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement.
• Evaluate emerging trends to inform solution design and strategic innovation.
• Lead end-to-end program management and delivery for enterprise AI training and capability enablement programs across Optum Health Technology (OHT).
• Define program vision, scope, roadmap, milestone schedules, and resource requirements in collaboration with technical and business leadership.
• Partner with cross-functional leadership, subject matter experts, and technology teams to drive strategic alignment and program adoption.
• Establish program performance metrics, key performance indicators (KPIs), and executive dashboards to measure training impact and adoption progress.
• Proactively manage program risks, resolve inter-team dependencies, and eliminate operational bottlenecks across business units.
• Facilitate regular executive communications, status reporting, and strategic stakeholder reviews.
• Translate Optum Health Technology strategic objectives into actionable program plans, roadmaps, milestones, success measures, and delivery approaches
• Define program operating models, governance structures, decision rights, delivery standards, and executive reporting mechanisms
• Develop and execute integrated communication strategies that accelerate awareness, understanding, and adoption of AI-enabled capabilities
• Create leadership messaging, communication plans, presentation materials, employee toolkits, awareness campaigns, and frequently asked questions
• Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• 8+ years of progressive project, program, portfolio, transformation, or related management…