Merchant Services Cnslt II

Merchant Services Consultant II

Job Title:

Merchant Services Consultant II

US-IN-Indianapolis | US-MN-Saint Paul | US-MN-St Louis Park

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.

We offer a unique opportunity to join a growing, community and client‑focused company that is firmly rooted in its core values.

The Merchant Services Consultant (MSC) is responsible for calling on and recognizing business customers' needs while selling the appropriate Merchant Services products. Additionally, the MSC will be responsible for referring bank products and working with appropriate businesses and departments in completing proposals to win small and large business accounts. The MSC must have substantial product knowledge and be able to 'hit the ground running'.

The MSC is responsible for generating new revenue and developing Merchant Services relationships with new and existing clients in an assigned commercial banking segment. They partner with Commercial Relationship Managers and other internal business partners to advise on Merchant Services solutions, pricing and risk for clients and prospects. The MSC builds a book of business by finding new clients, prospecting new relationships, maintaining and cross‑selling ONB products and services to existing clients.

Seen as a trusted advisor, the MSC works closely with commercial clients to understand their business, optimize credit card acceptance and minimize risk exposure.

• Achieve Sales Targets:
  Devise and execute plans to achieve sales goals and drive merchant fee income to the assigned segment and territory. The plan should include a prospect calling strategy and cross‑sell strategy depending on the focus – external/new clients or existing portfolio – to current Merchant Services clients and new bank relationships.
• Perform and lead either new or existing client call preparation, proposal generation, presentations, relationship reviews, as well as client pricing and industry trend analysis.
• Demonstrate proficiency in knowledge of all Merchant solutions and their benefits to clients/prospects.
• Work jointly with cross‑functional team and assist in overall solution development and value proposition.
• Persuasively communicate Old National's value‑add proposition to both internal and external clients to influence sales outcomes.
• Understand the competition capabilities/gaps and how to position Old National.
• Review sales goals with RMs and other calling (or internal) partners to ensure they are aware of strategies and calling plans.
• Attend prospecting, new or existing client calls virtually and in‑person as well as client events, board meetings (would present and serve as a resource for the client during the client's board meetings) Participate in relevant and related business conferences to ensure up‑to‑date industry knowledge.
• Demonstrate the successful expansion of existing relationships, management of risk, responsiveness to client needs, and independent execution of client calls on assigned portfolio of relationships.
• Participate, coordinate and contribute to deliver an exceptional experience for internal and external clients.
• Responsible for submitting all forms and information required to set…