Accounts Receivable Clerk

Job Description

The Collections Representative will play a vital role in managing our accounts receivable and ensuring timely payment from our business-to-business (B2B) customers. Your primary responsibility will be to communicate with customers, resolve billing issues, and collect outstanding payments.

• Manage and maintain an Accounts Receivable Portfolio within benchmarks of delinquent percentages
• Collect outstanding invoices
• Work with various collection reports in our ERP system
• Process account closure documentation
• Perform daily administrative duties
• Identify issues attributing to account delinquency
• Research unidentified payments and resolve for proper applications
• Place accounts on credit holds or releases
• Recommend bad debt write-offs and provide proper documentation to the manager
• Run various reports throughout the month gathering data on several objectives and progress

• 1-3 years of collections experience preferred
• Encompassing working knowledge of customer relations with a strong focus on supporting both internal and external customer relationships
• Strong verbal and written communication skills
• Organized and detail oriented
• Problem‑solving and analytical skills
• Experience with meeting daily deadlines
• Familiar with Microsoft Word, Excel, Office

• As a family‑owned company, we understand the significance of work‑life balance and prioritize it for our employees
• We offer opportunities for career advancement and professional development, empowering employees to grow within the organization
• Comprehensive benefits package available from day one
• 401K and profit‑sharing opportunities
• Get involved in continuously shaping our company culture by joining our Culture Committee

• Job Type: Full Time (M-F, Hybrid schedule after training)

Sumner One is proud to be an Equal Opportunity Employer.