Credit & Collections Specialist

Description We are looking for a detail-oriented Credit & Collections Specialist to support receivables, customer account maintenance, and credit-related activities for our St. Louis, Missouri team. This role focuses on applying payments accurately, reviewing account status, addressing billing concerns, and helping maintain strong cash flow through effective collection practices. The ideal candidate will work closely with internal partners and business customers to resolve issues promptly while protecting data accuracy and supporting sound credit decisions.

Responsibilities:

- Manage business-to-business collection efforts by following up on outstanding balances, documenting account activity, and promoting timely payment resolution.

- Apply incoming payments accurately to customer accounts and investigate discrepancies to ensure records remain current and reliable.

- Review customer accounts to identify past-due items, billing issues, and credit concerns, then take appropriate action to reduce exposure.

- Partner with internal departments and external customers to research invoice questions, resolve payment disputes, and improve account accuracy.

- Support accounts receivable operations through invoice review, account reconciliation, and ongoing monitoring of customer payment behavior.

- Assist with credit administration by evaluating account information, maintaining documentation, and helping assess customer risk.

- Contribute to tax and payment processing activities by ensuring transactions are handled in alignment with company procedures and financial controls.

- Maintain organized account records and provide responsive customer service that strengthens relationships while supporting collection objectives. Requirements - 3+ years of experience in credit, collections, or accounts receivable.

- Hands-on knowledge of business-to-business collection practices and billing follow-up processes.

- Experience posting payments and reconciling customer accounts with a high degree of accuracy.

- Strong understanding of accounts receivable workflows, including invoicing, cash application, and dispute resolution.

- Ability to investigate account issues, analyze payment activity, and support informed credit-related decisions.

- Effective communication skills for working with customers and cross-functional internal teams.

- Strong organizational skills and attention to detail in maintaining financial records and account documentation.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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