Credit & Collections Specialist Saint Louis, MO

Credit & Collections Specialist

We are looking for a detail-oriented Credit & Collections Specialist to support receivables, customer account maintenance, and credit-related activities for our St. Louis, Missouri team. This role focuses on applying payments accurately, reviewing account status, addressing billing concerns, and helping maintain strong cash flow through effective collection practices. The ideal candidate will work closely with internal partners and business customers to resolve issues promptly while protecting data accuracy and supporting sound credit decisions.

Responsibilities:

• Manage business-to-business collection efforts by following up on outstanding balances, documenting account activity, and promoting timely payment resolution.
• Apply incoming payments accurately to customer accounts and investigate discrepancies to ensure records remain current and reliable.
• Review customer accounts to identify past-due items, billing issues, and credit concerns, then take appropriate action to reduce exposure.
• Partner with internal departments and external customers to research invoice questions, resolve payment disputes, and improve account accuracy.
• Support accounts receivable operations through invoice review, account reconciliation, and ongoing monitoring of customer payment behavior.
• Assist with credit administration by evaluating account information, maintaining documentation, and helping assess customer risk.
• Contribute to tax and payment processing activities by ensuring transactions are handled in alignment with company procedures and financial controls.
• Maintain organized account records and provide responsive customer service that strengthens relationships while supporting collection objectives.