Accounts Receivable Clerk

Hire Up Staffing is seeking a detail-oriented and organized Accounts Receivable Clerk to join our team in St. Louis, MO. This position will support accounts receivable and collections activities, including customer communications, account reconciliations, dispute resolution, aging reports, and administrative duties.

Pay Rate: $22-$23/hour

Schedule:

Monday-Friday, 7:00 AM-4:00 PM Assignment: 16-week temporary assignment with potential for extension

Start Date:

Week of August 31

• Utilize collection software, preferably Get Paid, to initiate customer communications based on workflow actions.
• Document customer communications, account activity, and collection actions in Get Paid.
• Monitor aging reports and follow up on overdue balances.
• Manage customer account disputes and elevate unresolved issues to management as needed.
• Perform account reconciliations and research outstanding balances.
• Meet regularly with Sales and Operations teams to review open customer items.
• Analyze scheduled reports and identify customer action items.
• Gather and review documentation for preliminary job account approval.
• Monitor lien deadlines and complete required documentation to help reduce financial risk.
• Maintain accurate customer records, documentation, and filing systems.
• Respond to incoming calls and voicemails professionally and promptly.
• Communicate clearly and professionally with customers and internal teams.
• Assist with problem-solving and conflict resolution related to customer accounts.
• Provide customer insights and account updates to appropriate stakeholders.
• Collaborate with the CAS team to support departmental goals.

• Previous Accounts Receivable, Collections, or related administrative experience preferred.
• Experience with collection software required;
  Get Paid experience strongly preferred.
• ERP experience required.
• Strong computer and data-entry skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to analyze account information and resolve discrepancies.
• Strong problem-solving and conflict-resolution abilities.
• Ability to work independently while also being a collaborative team player.
• Professional and customer-focused communication style.