Operational Accounting Coordinator

Position: Operational Accounting Coordinator

Location: St. Louis, MO

Remote Status: Hybrid

Job : 693

# of Openings: 1

Job Title: Operational Accounting Coordinator

Reports To
:
Assistant Manager, Accounting

FLSA Status: Non-Exempt

The Operational Accounting Coordinator supports the daily operational accounting activities related to the Credit Union's ATM/ITM network, Shared Branching services, and electronic banking operations. This role helps maintain the accuracy and efficiency of transaction processing, reconciliations, and other operational accounting functions. By monitoring activity, researching exceptions, and assisting with key banking systems, the Operational Accounting Coordinator contributes to a positive member experience and the smooth operation of electronic banking services.

The position works closely with internal departments to support operational processes, ensure compliance with established procedures, and help maintain effective operational controls.

The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities, duties, and skills. Team members may be directed to perform job-related tasks other than those specifically stated in this description.

• Monitors, balances, and reconciles ATM/ITM networks and Shared Branching activity to ensure accuracy and system integrity
• Performs reconciliation of assigned general ledger accounts and makes necessary accounting adjustments
• Identifies and assists in resolving ATM/ITM outages and network issues in coordination with internal and external partners
• Maintains records, procedures, and documentation related to ATM/ITM operations, Shared Branching activities, and related accounting processes
• Processes and resolves transaction discrepancies, disputes, and adjustments related to electronic banking channels
• Reviews and approves wire transfers for proper approvals, member identification, Office of Foreign Assets Control (OFAC), etc.
• Analyzes ATM/ITM and Shared Branch performance data and recommends improvements to processes, systems, and vendor configurations
• Processes and records financial transactions, ensuring data is accurately entered into financial systems and reflected in financial reporting
• Supports implementation of new technologies, products, and services in partnership with vendors and internal stakeholders
• Serves as a liaison between branches, Member Contact Center, and operational teams for ATM/ITM-related issues and corrections
• Serves as a resource to peers on ATM/ITM balancing procedures and best practices
• Supports operational improvement efforts while ensuring timely, accurate completion of reconciliations, adjustments, and assigned operational tasks

An equivalent combination of education, training, and experience will be considered.

• High school diploma or equivalent
• 1+ years of experience in accounting operations, banking operations, reconciliation support, electronic banking, financial services, and/or related transferable experience

• Degree or specialized training in accounting, finance, or related field
• 2+ years of experience in operational accounting, ATM/ITM operations, electronic banking support, and/or reconciliation activities
• Experience working in a credit union, banking, financial services, or other highly regulated environment

A representation of the knowledge, skills, and abilities necessary to perform this job competently.

• Knowledge of general ledger accounting, reconciliation processes, and operational accounting practices
• Knowledge of ATM/ITM operations, electronic banking systems, card processing networks, and Shared Branching activities
• Skilled in analyzing financial and operational data to identify discrepancies, trends, and transaction issues
• Skilled in troubleshooting operational, balancing, and system-related issues while coordinating with internal teams and external vendors
• Ability to manage multiple priorities and daily operational deadlines through effective…