Mailing and Print Support Specialist; Purchase, NY

Sumner One is seeking an Onsite Mail Services and Customer Support Specialist to join our team at Sumner One’s Purchase, NY onsite operations. In this role, you will support day-to-day mail operations, including, receiving, sorting, and delivering mail, high volume printing and courier packages. You will also handle international shipping regulations and ensure seamless service for our customers.

• Receive, process, and coordinate incoming and outgoing courier packages for pickup and delivery
• Sort and distribute incoming mail to employees and departments
• Post outgoing USPS and international mail, ensuring compliance with shipping regulations

• Maintain daily meter and service logs to ensure accurate tracking and reporting of mail activities

• Communicate daily with customers, providing guidance on international shipping regulations and addressing inquiries

• Perform tasks involving standing, walking, bending, reaching, stretching, and climbing
• Lift or move items weighing up to 50 lbs. as part of daily operations

• Proficiency in standard business software applications, including Microsoft Office Suite
• Mail Room knowledge with Fed Ex, UPS, and USPS platform experience is preferred
• Strong attention to detail and ability to manage multiple tasks efficiently
• Effective communication and customer service skills, especially regarding shipping regulations
• High volume production printing experience
• Physical ability to perform tasks requiring extended periods of movement and lifting

• Work-Life Balance:
  As a family-owned company, Sumner One promotes a family first working environment
• Work Hard, Play Hard:
  Benefits start day one. Paid Vacation, Paid Holidays, Paid Sick Time
• Secure Your Financial Future: 401K Plan and Profit-Sharing Opportunities

Sumner One is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois with support in the New York area. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT, and document technology. Headquartered in St.

Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.

Sumner One is proud to be an Equal Opportunity Employer