Healthcare Receptionist

Position Summary

We are seeking a friendly, organized, and detail-oriented Healthcare Receptionist to support daily operations in a clinical healthcare setting. This role serves as the first point of contact for patients, visitors, students, and staff, helping ensure a smooth, professional, and welcoming experience while supporting patient care and clinic operations.

• Front Desk & Patient Services
  • Greet patients, visitors, and clients in a professional and welcoming manner
  • Provide directions and route individuals to the appropriate staff or clinic area
  • Serve as a visible point of contact to support a positive patient experience
• Communication & Call Handling
  • Answer incoming phone calls promptly and courteously
  • Take accurate messages and direct inquiries or concerns to the appropriate personnel
  • Respond to routine patient questions or elevate issues as needed
• Patient Flow Coordination
  • Monitor patient flow throughout the clinic to ensure efficient operations
  • Notify clinic leadership of delays, issues, or workflow concerns
  • Contact clinical support staff when patients arrive for scheduled appointments
• Administrative & Office Support
  • Prepare, edit, and maintain documents using word processing and spreadsheet software
  • Manage meeting room schedules and assist with office coordination
  • Sort and distribute mail, maintain filing systems, and perform general clerical duties
  • Support clinic operations through timely and accurate administrative assistance
• Additional Duties
  • Perform other related duties as assigned to support clinic operations and patient care

Required:

• High school diploma or equivalent
• One to three years of experience in a receptionist, administrative, or customer service role in a healthcare environment
• Strong interpersonal and communication skills
• Proficiency with computers, email, and basic office software (Word, Excel)
• Ability to work effectively with patients, students, staff, and the public

Preferred:

• Familiarity with electronic medical or dental record systems

7:30am-4:30pm Mon-Fri – FULLY ONSITE

• Excellent customer service and professionalism
• Strong organizational skills and attention to detail
• Ability to remain calm and flexible in a fast-paced environment
• Comfortable working with a diverse population
• Capable of working independently while collaborating with a team

• Primarily on-site, clinic-based position
• Frequent sitting, talking, hearing, and computer use
• Regular walking and standing throughout the workday
• Occasional lifting of up to 20 pounds

This position plays a critical role in supporting patient care, student training, and clinic efficiency by ensuring strong front-desk operations, clear communication, and a welcoming environment for all who enter the clinic.

Contract to Hire position based out of St. Louis, MO.

Pay range: $21.00 - $21.00/hr.

Benefits (subject to eligibility and plan terms):

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This position is anticipated to close on Mar 6, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.