Clerical Supervisor (Buildings

Job Description
- Clerical Supervisor (Buildings) (260000KC)
Job Description Clerical Supervisor (Buildings) - ( 260000KC )Description

Incumbents in this position are responsible for supervising clerical staff and performing a variety of administrative duties at an advanced clerical level for the Building Division.

Position Grade: 207G

Department:
Building Division

Job Type: Full-Time (Permanent)

Examination Number: EX1748

Location:
Downtown
- St. Louis, MO

• Performs general customer service and administration duties.
• Prepares work assignments for other staff employees.
• Coordinates with the supervisor to handle complaints.
• Responsible for all clerical support activities with the Lead Section.
• Assists Program Manager with compiling internal monthly reports.
• Provides quality control checks to ensure accuracy and validity of data processed.
• Compiles statistical data required by Grantors as well as other related reports.
• Performs other duties as assigned.

• Data Utilization:
  Requires the ability to perform mid to upper-level data analysis including the ability to audit, deduce, assess, conclude and appraise. Requires discretion in determining and referencing such to established criteria to define consequences and develop alternatives.
• Human Interaction:
  Requires the ability to provide first line supervision to clerical support staff. Ability to persuade, convince, and train others. Ability to advise and provide interpretation regarding the application of policies, procedures and standards to specific situations
• Equipment, Machinery, Tools and Materials Use:
  Requires the ability to operate, maneuver and/or provide simple but continuous adjustment on equipment, machinery and tools such as a computer terminal, copy and fax machines, and/or materials used in performing essential functions.
• Verbal Aptitude:
  
  Requires the ability to utilize a variety of advisory data and information such as purchase orders, statistical data, reports, statutes, procedures, guidelines and non-routine correspondence.
• Mathematical Aptitude:
  Requires the ability to perform addition, subtraction, multiplication, and division; calculate decimals and percentages; perform basic algebra and descriptive statistics.
• Functional Reasoning:
  Requires the ability to apply principles of influence systems such as supervision, managing, leading, teaching, directing, planning, coordinating and controlling. Ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution..
• Situational Reasoning:
  Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving the evaluation of information against sensory, judgmental and/or subjective criteria, as opposed to criteria that are clearly measurable or verifiable.
• Environmental Factors:
  Work is normally performed in an office environment under generally safe and comfortable conditions where exposure to irate individuals poses a very limited risk of injury.
• Physical Requirements:
  
  Tasks involve the ability to exert light physical effort in sedentary to light work. Tasks may involve extended periods of time at a keyboard or workstation.
• Sensory Requirements:
  Requires the ability to recognize and identify individual characteristics of colors, shapes, and sounds associated with job-related objects, materials and tasks.

Four years of clerical and administrative experience, which includes at least two years experience working at an advanced clerical level. Must be proficient in the use of personal computers.
OR
, an equivalent combination of education, training and experience.

Some prior supervisory or lead worker experience is preferred.

Experience and Training: 100%

May be Subject to:

Background Investigation:
Pass/Fail

Medical Examination:
Pass/Fail

When completing the Employment History and the Educational/Training History sections of the Employment Application, please be as thorough as possible when describing your education, training and experience relating to this position. Applicants will only receive credit for their experience, training and education as shown on the application. Resumes will not be accepted as a substitute to a fully completed application. Incomplete applications will not be considered.

To be eligible for veteran's preference points, the applicant must submit a copy of their DD 214 Certificate of Release or Discharge from Active Duty with the Employment Application or upon request. The Director of Personnel may, in their discretion, accept alternate documentation.

City residents who pass an examination for a position in the classified service and do not receive any other preference will receive a five (5) point preference on a scale of 100 points on the exam. An additional one (1) point shall…