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Customer Service Rep
Job in
Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-08-24
Listing for:
Axelon Services Corporation
Full Time
position Listed on 2026-08-24
Job specializations:
-
Administrative/Clerical
Data Entry, Office Administrator/ Coordinator
Job Description & How to Apply Below
Customer Service Operations Associate (Filing Contractor) Location: 100% Remote, EST/CST preferred Pay Rate: $25/hr Duration: 6+ Month Contract Summary:
- Work Mode: 100% Remote
- 9-6 EST Monday - Friday work schedule
- Prepare and file standard, advanced and specialized applications and renewals across a variety of clients and industries
- Submit 50-100 applications per week, varying based on the complexity of filings
- Work closely with Customer Success Associate-Account Managers to ensure timely fulfillment of all pending filing orders and resolve any barriers to licensure
- Document any changes to the filing process within our internal database by relaying changes to our onboarding and/or research teams
- Operate efficiently within an internal collaborative team environment
- Maintain multiple projects at one time
- Assist with workload when a filing team member is on PTO
- Perform account audits and assist Operations Team during heavy mailing months
- Minimum Bachelor’s degree, or equivalent experience
- Minimum 1 year of data entry and/or licensing experience is preferred
- Exceptional interpersonal skills to communicate with government agencies and colleagues
- Use of considerable tact and discretion when dealing with sensitive data
- Ability and desire to work in a fast-paced environment
- Outstanding skills using personal computers in a Windows-based environment, including Microsoft Office Suite and Adobe PDF
- Excellent attention to detail and high degree of accuracy and consistency
- Top-notch organization skills in all facets of project workflow
- Superb time management skills
- Ability to maintain a customer-centric focus and work ethic at all times
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