Veterans Services Coordinator and VA Certifying Official

Veterans Services Coordinator and VA Certifying Official

#26-100297

St. Louis, Missouri, United States

General Summary - Overall Position Purpose

To act as the primary point of contact for the veteran/military students, to serve as the VA Certifying Official for Maryville University, and to act as an analyst and coordinator for specific projects. Participate in developing solutions for Veterans Services and
in certifying veteran educational benefits on behalf of Maryville University, and monitor progress of projects and track identified
system problems through completion/resolution.

Qualifications:

To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability, and environmental conditions required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

It is also the responsibility of every employee of the University to remain current in their field, ensuring that they have the requisite knowledge and skills to perform the position at a high level. Requisite knowledge and skills change over time; therefore, the employee must be aware of changes and react to them by obtaining current knowledge and skills.

Required knowledge, skills, or abilities:

• Strong competencies of integrated software systems, as well as Windows applications, file management, document imaging, Microsoft Office Suite, and the ability to learn new systems with excellent customer service and interpersonal skills
• Excellent written and communication skills and ability to maintain confidentiality
• Ability to multi-task and work in an open office atmosphere and/or virtual environment
• Ability to handle various complex responsibilities and prioritize appropriately
• Ability to work collaboratively in a dynamic team environment and ability to be adaptable, intuitive, and flexible
• Strong sense of initiative; self-starter Ability to meet strict deadlines
• 2 or more years of experience in VA Services or military experience and knowledge of VA programs and areas outside of the military and within the educational eenefits realm
• Experience with VA educational benefits resources and systems experience with Ellucian Colleague and/or Salesforce CRM
• High comfort level with technology and integrated system-process thinking
• Analytical and mathematical skills for reporting on student data and calculating student tuition and fees

• Required Formal Education Bachelor's degree or 2 years of experience in the Office of the
  Registrar/Academic Records

• Actual compensation will be commensurate with education, experience, skills, internal equity, and market considerations.

Benefits Highlights

• Maryville University offers a comprehensive benefits package designed to support the health, financial well-being, and professional growth of our employees. Eligible employees enjoy access to:
  • Medical, dental, and vision coverage
  • Retirement plan with 100% University matching up to 9% contributions
  • University-paid life and long-term disability insurance
  • Generous paid time off, including 18 holidays, 3 weeks of vacation, 12 sick days, and 4 personal days
  • Full/Partial Tuition waived for employees and eligible dependents
  • Hybrid and flexible work schedules
  • Wellness programs and employee assistance resources
  • Free parking, fitness center access, and other campus perks

Maryville University is committed to a policy of equal employment opportunity and prohibits discrimination on the basis of age, disability, gender, genetic information, familial status, national origin, race/color, religion, sex, sexual orientation, gender identity, veteran status, or any other status protected by law. This extends to all aspects of the employment relationship, including recruiting, hiring, training, on-the-job treatment, promotion, layoff, and termination.