Mail Service Associate

Job Summary

We are seeking a dependable and detail-oriented Mail Service Associate for a contract/temporary opportunity in Saint Louis, MO. This role supports a professional banking and consumer lending environment by ensuring mail, packages, parcels, and office service requests are handled accurately, securely, and on time. The Mail Service Associate is an excellent fit for someone who enjoys hands-on work, customer interaction, and keeping daily operations running smoothly.

You will work in a team-focused office setting where professionalism, organization, communication, and service quality are highly valued. This position offers the opportunity to build experience in mailroom operations, shipping and receiving, office support, and internal customer service within a stable business environment.

• Sort, process, and distribute incoming mail, packages, parcels, and interoffice correspondence accurately and efficiently.
• Prepare outgoing mail and shipments using postage machines, scales, mailing systems, and carrier platforms such as Fed Ex, UPS, USPS, and DHL.
• Receive deliveries, verify package details, coordinate pickups, and maintain accurate tracking logs for inbound and outbound shipments.
• Provide professional customer service to employees, visitors, and clients by responding to mailroom inquiries and service requests.
• Maintain mailroom supplies, equipment, inventory, documentation, and delivery records.
• Follow mailroom procedures, safety standards, and security protocols for confidential and sensitive materials.

• Pay rate: $17.00 per hour.
• Job type:
  Contract/Temporary.
• For temporary assignments lasting 13 weeks or longer, Apple One is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

• Process and distribute incoming and outgoing mail, packages, and interoffice correspondence.
• Manage shipping, receiving, package tracking, delivery logs, and carrier coordination.
• Support mailroom customer service requests and general office service needs.
• Maintain a clean, organized, secure, and efficient mailroom environment.
• 1 to 2 years of mailroom, shipping/receiving, office services, or related administrative support experience preferred.
• Knowledge of USPS, Fed Ex, UPS, and DHL shipping processes.
• Ability to lift up to 50 lbs. and stand or walk throughout the shift.
• Strong attention to detail, accuracy, organization, and follow-through.
• Excellent communication and customer service skills.
• Proficiency with package tracking systems, Microsoft Office, and standard office equipment such as copiers, scanners, fax machines, and postage meters.
• Ability to work independently while contributing to a team-oriented office environment.
• Professional approach to handling confidential, sensitive, and time-critical materials.

• Previous experience in a corporate mailroom, financial services office, banking environment, or high-volume office services setting.
• Familiarity with internal package tracking systems and mailroom reporting.
• Experience supporting time-sensitive, confidential, or regulated business documents.

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We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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