Control Room Technician III; 2nd shift - OFMD

Position Summary

The Operations & Facilities Management Department (OFMD) at WashU Medicine provides essential services that sustain the medical campus’ mission of excellence in patient care, research, and education. Guided by our PRIDE+ Core Values of Professionalism, Respect, Integrity, Dedication, Excellence, and Mutual Support, we foster a culture of accountability, service, and collaboration across the medical campus.

OFMD manages the maintenance and operation of more than 65 buildings, encompassing over 14.8 million gross square feet, including the 11-story, 609,000-square-foot Neuroscience Research Building (NRB), home to one of the world’s largest concentrations of neuroscientists. Our team delivers operational and administrative support, strategic planning, and project management to ensure efficient, safe, and innovative facility operations.

As WashU Medicine continues to expand its clinical, research, and teaching footprint across and beyond campus, OFMD remains a trusted partner, driving excellence through seamless facility management and unwavering support of the university’s mission. For additional information, view a quick message from some of our employees: (Use the "Apply for this Job" box below)..

Responsible for all facilities-related operations at WashU Medicine. Operators monitor several different building automation software and three unique fire alarm software to support the 24/7 operation of researchers and campus community partners. Provides emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets. In the event of degraded infrastructure, functions as dispatch for Facilities Engineering skilled trades to support the timely repair of degraded building systems during off-shifts.

Scheduled Hours

40

• Monitors software, computer, telephone systems, and facilities terminology to support monitoring building automation and fire alarm systems on computer workstations, by interpreting technical trends and alarm data from operational technology. Provides emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets. Acts as the first responder to HVAC events, which may require manually resetting alarms, freeze stats, pressure switches, motor overloads, and performing equipment shutdowns.
  
  Changes temperature, humidity, and airflow set points as needed.
• Triages service interruptions to responsible technicians, minimizing system/equipment downtime by documenting the impact and creating verbal and written work orders from internal and external callers. Must maintain excellent customer service at all times and be able to distinguish impact, protocols, and need for escalation.
• Utilizes building automation logic to optimize 32 chillers in 9 chilled water plants to the most efficient configuration to best support the cooling demand across 26 central buildings, in alignment with overall campus carbon emissions reduction efforts, while minimizing electrical demand charges.
• Conducts monthly inspections on elevator equipment rooms and performs Fire Recall testing to ensure proper operation in the event of an emergency. Performs inspections on all campus Fire Suppression sprinkler systems to ensure proper alignment in the event of an emergency.
• Provides data entry within multiple databases and systems supporting the Facilities Management department. This may include operational logs, work order requests, and updating equipment/inventory.
• Supports continued construction and renovation efforts by facilitating the Hot-Work Permit process through reconfiguration of the Fire Alarm Automation systems.
• Executes approved procedures for equipment operating outside of their designed parameters, to support sustained operations.
• Responsible for creating and distributing service interruption notifications that impact our physical assets and infrastructure to responsible staff and campus partners.
• Performs other duties as assigned.

Job Location/Working Conditions

• Position typically works 3:30 p.m.
  
  - 11:30 p.m.
• Alternat…