Louis, Missouri

Kestra Medical Technologies is a leader in the external and internal cardiac medical device markets. Founded in 2014, the company combines modern wearable technologies with proven device therapies to provide high quality, technical performance and patient comfort.

The ASSURE Inventory Service Associate is a temporary contractor role that conducts patient field retrieval activities in support of the Supply Chain Operations and Returns Team. The position is located in St. Louis, Missouri.

• Contact prescribers, caregivers and patients to schedule return services.
• Conduct inventory management services, including cycle counts.
• Move inventory around to deliver needed items to sites for fittings at hospitals, patient homes and clinics as necessary.
• Accept assignments as needed, including daytime, evening, and weekend hours.
• Travel to patient homes, hospitals, and other healthcare facilities to provide retrieval services; may include travel to high‑risk areas.
• Assist patients in packing up the Assure system and all components.
• Review and transmit essential paperwork with the patient to retrieve the Assure garment and WCD system.
• Manage return of inventory, including Assure system kits, garments, and electronic equipment; drop off the Assure system at a local Fed Ex or approved Walgreens drop‑off location.
• Coordinate and drop off retrieved equipment at Kestra preferred shipping partner(s).
• Adhere to Pledge of Confidentiality
  • Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need‑to‑know basis. All team members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case.

• Passion:
  Contagious excitement about the company, sense of urgency, commitment to continuous improvement.
• Integrity:
  Commitment, accountability, and dedication to the highest ethical standards.
• Collaboration/Teamwork:
  Inclusion of team members regardless of geography, position, and product or service.
• Action/Results:
  High energy, decisive planning, timely execution.
• Innovation:
  Generation of new ideas from original thinking.
• Customer Focus:
  Exceed customer expectations; quality of products, services, and experience always present of mind.
• Emotional Intelligence:
  Recognizes, understands, manages one’s own emotions and influences others; critical skill for pressure situations.
• Excellent communication and customer service skills; willingness to work with prescribers, patients, and caregivers.
• Comfortable with entering patient residences.
• Highly organized, service and detail oriented.
• Strong time‑management skills and ability to work independently.
• Ability to handle Assure system kits, garments, and electronic equipment with care and attention to detail.
• Trustworthy and able to abide by all HIPAA regulations and Kestra policies.

• High school diploma or equivalent.
• Completion of a comprehensive background check following offer of agreement.
• Valid driver’s license in state of residence with a satisfactory driving record.
• Reliable transportation.
• Ability to provide proof of motor vehicle insurance.
• Knowledge of MS Office and MS Teams.

• DME Retrieval Experience.
• Inventory Management experience.

• Variable conditions during travel.
• Minimal noise volume typical to an office or hospital environment.
• Possible environmental exposure to infectious disease.
• Extended hours when needed.
• Kestra manufactures and provides life‑saving products regulated by the FDA and under contract with Medicare;
  Kestra maintains a drug‑free environment and testing is a condition of contracting with Kestra.

• Frequent phone and other business machine use.
• Occasional bending and stooping.
• Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle.

• Frequent travel by car in agreed upon geography.

Estimated Pay Range: $2,800 - $3,800 per month depending on location and experience.

Kestra Medical Technologies is an equal…