Program Manager - Supply Chain

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Program Manager - Supply Chain

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class

partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture— grounded in core values and leadership philosophies— has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise , global service provider and public sector clients in up to 130 countries across six continents.

Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

JOB SUMMARY: The Program Manager plans and implements program(s) which are comprised of multiple dependent work streams (subprojects). Thoroughly understands the programmatic approach (including global) and possesses the ability to build program structure. Incorporates lessons learned into continuous process improvement actions either within supply chain or elsewhere in the business.

RESPONSIBILITIES:

• Monitor and Control operations impact to Program P&Ls to drive strong financial performance.
• Drive continuous improvement in both value to the customer and financial/operational performance.
• Build trust with client executive sponsors.
• Develop a Trusted Advisor relationship with Customers.
• Ensure customer satisfaction and SLA's are met.
• Develop Incremental business that extends the program and/or identifies new business opportunities with the customer.
• Build high performing cross-functional teams on programs managed. Manage WWT cross functional issues. Ensure all functions within WWT are performing to program expectations.
• Manage schedule, scope, and milestone performance of the program.
• Manage the day-to-day program/projects as needed to grow the business.
• Manage major issue resolution and risk mitigation.

QUALIFICATIONS:

• Bachelor's Degree or equivalent work experience.
• Three to five years' project and/or program management experience.
• Three to five years' proven experience leading cross-functional teams, i.e.: sales/business development/operations management.
• Previous experience in a customer facing role. Must have strong presentation and relationship building skills.
• Excellent understanding of financial processes. Able to create pro forma, track project metrics, forecast future trends and manage change.
• Excellent understanding of the contract process. Able to manage contract modifications, control the impact to a program, and take the lead for negotiations on contract scope, cost and schedule.
• Previous experience working in a supply chain environment preferred.
• Ability to work independently and aggressively track to project timelines.
• Strong communication skills (written, verbal, and presentation).
• Proficiency in working with project management software, i.e.: MS Project.

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