Travel Customer Care Specialist
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-02-16
Listing for:
Xperience Xscape Travels
Full Time
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Travel Customer Care Specialist (Remote)
Overview:
Join Xperience Xscape Travels as a Travel Customer Care Specialist! Youll guide clients through every stage of their journey — from planning to completion — ensuring smooth, memorable experiences.
- Respond promptly to client inquiries via email, phone, and chat.
- Assist with itinerary changes, travel updates, and special requests.
- Provide accurate travel requirements and destination information.
- Follow up to confirm satisfaction and collect feedback.
- Resolve concerns with empathy and professionalism.
- Strong written and verbal communication skills.
- Customer service experience (travel experience is a plus).
- Detail-oriented, organized, and proactive.
- Comfortable using digital tools and learning new systems.
- Passionate about travel and helping others.
- Work remotely with flexible hours.
- Travel perks, discounted rates, and insider access.
- Opportunities for growth with team support and training
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