Customer Service Rep; Gravois

Overview

We are seeking a friendly and professional Customer Service Representative to join our team in St Louis, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring exceptional service and maintaining customer satisfaction.

• Answer incoming phone calls and assist customers with their inquiries
• Take and process customer orders accurately and efficiently
• Provide product information and recommendations to customers
• Handle cash transactions and maintain accurate records
• Collaborate with team members to ensure smooth operations
• Maintain a clean and organized work environment
• Assist with various tasks as needed, including food preparation and cleaning
• Lift and move items weighing up to 25 lbs. when required
• Contribute to creating a positive customer experience through friendly and professional interactions

• Excellent communication skills with a friendly and professional demeanor
• Strong customer service orientation and ability to work in a fast-paced environment
• Flexibility to work weekends, holidays, and various shifts as needed
• Basic computer proficiency for order processing and record-keeping
• Ability to multitask and prioritize responsibilities effectively
• Problem-solving skills to address customer concerns and find solutions
• Capability to follow directions and adhere to company policies and procedures
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent (preferred)
• Previous customer service experience (preferred but not required)
• Positive attitude and an easy smile

All your information will be kept confidential according to EEO guidelines.