Operations Support Specialist, Customer Service/HelpDesk
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-02-18
Listing for:
Acosta Group
Full Time
position Listed on 2026-02-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Acosta Group - - - Responsibilities:
Provide support to in-store team members via incoming calls, delivering clear resolutions and assisting with service order questions, instructions, and system access.;
Deliver step-by-step technical and merchandising support over the phone to ensure smooth operations.;
Ensure customer satisfaction with professionalism, positivity, and timely support.;
Execute outbound calls to verify in-store compliance and review photos for quality checks.;
Document and report all activity through Premium's online tracking system to maintain accurate records.
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