Bilingual Receptionist

Join A&C Plastics

We’re hiring a bilingual Front‑Office Receptionist / Customer Service Associate.

Location:

Houston, TX (100% onsite; no remote work)

Hours:

Monday – Friday, 7:30 AM – 5:15 PM

• Greet visitors, customers, and vendors with a warm and professional attitude
• Answer multiple phone lines and direct calls quickly and cheerfully
• Keep the lobby, showroom, and sample areas clean and organized
• Confirm customer orders and send out order confirmations
• Notify customers when their orders are ready for pickup
• Process payments (credit card, check, and cash)
• Provide order status updates and work closely with the warehouse team
• Distribute mail, ship samples, and mail out giveaways
• Help with monthly thank‑you cards and goodie bags
• Support the sales team, customer service manager, and company president
• Assist with other tasks as needed to keep operations running smoothly

• Fluent in English and Spanish – required
• At least 2 years of customer service or receptionist experience (or equivalent)
• Polished, professional, and personable
• Detail‑obsessed and super organized
• Confident using Microsoft Outlook, Word, Excel, and Power Point
• Excellent verbal and written communication skills
• Multi‑task effectively and stay calm under pressure
• Team player with a “no task is too small” mindset
• Comfortable working on a PC
• Non‑smoker
• Willing to lift boxes, sweep the floor, or run a last‑minute errand when required

• Paid Time Off and Holiday Pay after a 90‑day probationary period
• Paid Sick Days: 5 days per year
• Company Gym Access:
  Monday – Friday, 4:30 AM – 8:00 PM
• 401K Plan with up to 4% employer match
• Profit‑Sharing Program
• Health, Dental, and Vision Insurance
• Optional Pet Insurance
• Long‑Term Disability and Company‑Paid Life Insurance
• Employee Purchase Discounts
• Career Growth – Promotion from within encouraged
• 5 Paid Days for Volunteering after one year of service
• Fun and friendly culture with monthly catered lunches and recognition
• Employee Assistance Program with counseling, legal, and more
• Work Buddy Program – paired with a veteran teammate in the first 90 days
• Leadership Mentorship for new managers

Background check and drug screening are required for all new hires.