Financial Services Student Employee

Summary

As a Student Worker within the Student Success/Financial Services office, individuals in this role provide exceptional customer service by responding to student inquiries related to Financial Aid, Student Accounts, and Academic Records via phone and email. This position also assists students in person by answering questions, directing them to appropriate resources, and maintaining a professional and supportive approach when interacting with students, faculty, and staff.

Students in this role will gain valuable experience in customer service, communication, and administrative support while contributing to student success and supporting the operations of the Student Success/Financial Services team.

• Provide exceptional customer service by responding to student inquiries related to Financial Aid, Student Accounts, and Academic Records via phone and email
• Assist students in person by answering questions and directing them to appropriate resources
• Maintain a professional and supportive approach when interacting with students, faculty, and staff
• Support Daily operations and communication needs within the Financial Services team

• Communication & Influence
• Critical Thinking & Problem Solving
• Adaptability & Resilience
• Interpersonal Effectiveness
• Digital Literacy & Data Competency

• Ability to work effectively in a fast-paced environment
• Professional, dependable, and detail-oriented
• Commitment to providing exceptional service to student

• N/A

• Excellent written and verbal communication skills
• Strong interpersonal and customer service skills

$15/hr

10 hrs

08/24/2026

12/13/2026

Applicants must be workstudyeligible and have a workstudy award in their financial aid package to apply for this position.

Maryville University is committed to a policy of equal employment opportunity and prohibits discrimination on the basis of age, disability, gender, genetic information, familial status, national origin, race/color, religion, sex, sexual orientation, gender identity, veteran status, or any other status protected by law. This extends to all aspects of the employment relationship, including recruiting, hiring, training, on-the-job treatment, promotion, layoff, and termination.