Passenger Service Agent
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-07-03
Listing for:
Airport Terminal Services
Full Time
position Listed on 2026-07-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Airport Terminal Services - - Responsibilities:
Provide exceptional customer service at the ticket counter and gate;
Handle reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges;
Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise;
Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers;
Process payment transactions for flight/seat upgrades, excess baggage fees, etc.
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