Customer Service Representative - Electrical

Make a difference.

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

• Ensure every customer experience is top notch in quality
• Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
• Take an active role in selling Graybar goods and services on inbound calls
• Provide support on product selection and application
• Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

• Strong communication skills
• A passion for customer service
• Ability to handle a variety of customer situations with enthusiasm and tact
• 4+ years experience preferred
• High School education
• 2 year or 4 year degree preferred

Shift and

Hours:

Monday - Friday, 8:00am - 5:00pm.

Compensation Details:
The expected starting rate of pay for this position is $21.48 per hour, depending on experience.

• Multiple plan options for Medical
  , Dental
  , Vision
  , and Prescription Drug benefits.
• Life Insurance coverage for you and options for your family.
• Save on expenses with Flexible Spending Accounts
  .
• Enjoy our Disability Benefits at no cost to you.
• Share in our success with Profit Sharing Plans
  .
• 401(k) Savings Plan with company match to help secure your future.
• Paid Vacation &
  Sick Days to spend time away from work or in case of an illness.
• Rest and recharge during our Paid Holidays throughout the year.
• Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
• Volunteer with Community Time Off to give back to the community.
• Predictable Work Schedules to plan your life: no weekends or nights for most roles.
• Celebrate your and others’ achievements with our Employee Recognition Program
  .
• Reach your career goals with our Educational Reimbursement and Career Development Programs
  .
• And More Perks that support your well-being and career growth.

Equal Opportunity Employer/Vet/Disabled