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Customer Retention Specialist – Security & Service Solutions
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-07-13
Listing for:
American Burglary & Fire Inc.
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager
Job Description & How to Apply Below
ABF Security is seeking a proactive Customer Relations Specialist to help retain customers by resolving concerns, handling disconnect requests, and ensuring clients understand and realize the value of their alarm monitoring and security services.
You will collaborate with service technicians, the monitoring center, billing, and sales to resolve issues, document interactions in CRM, and identify trends to improve processes while maintaining professional, compliant interactions.
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