Customer Experience Champion - NPS & Service Mastery
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-07-20
Listing for:
Hertz
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, HelpDesk/Support
Job Description & How to Apply Below
The Hertz Corporation seeks a Customer Experience Associate in St. Louis to deliver outstanding service at the counter, resolve issues on first contact, and build guest satisfaction through friendly, professional interactions.
As the primary NPS liaison for location management, you will communicate results, coach staff, and ensure adherence to corporate policies while delivering a warm, hospitality-driven experience for every guest. This role emphasizes teamwork and problem solving.
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