VCS - Customer Service Representative

Summary

Now hiring:
Team Members to provide exceptional service in our Special Order Service Call Center. The Veterans Canteen Service (VCS) located at the St. Louis - MO - VA Medical Center is seeking a part-time Customer Service Representative who enjoys working in a fast-paced environment and is committed to serving America's Heroes.

Qualification Requirements: 1-2 years of experience with knowledge of office automation equipment/functions - computers - copiers - scanners - Microsoft Office (including Excel and Word) - etc. Experienced in operating computer systems such as Microsoft Excel and Word Possesses effective communication skills Must be able to multitask and work effectively to meet deadlines A current - valid REAL  required to work at Veterans Canteen Service.

• As a Customer Service Representative - you will be responsible for operating and monitoring the Special Order 800 Service call center - ensuring the accuracy and integrity of the program while at the same time providing the highest level of customer service
• Will receive orders for tires from VCS customers nationwide
• The position holds the responsibility for ensuring orders placed via email are accurately entered into RMS
• Responsible for verifying and gathering information from VCS customers and notifying service centers of the customers.